|
PRINTER FRIENDLY VERSION
AGE
Ages of guests are calculated on the date of departure of the holiday.
PASSPORTS
Passports are the responsibility of Party Leaders.
ALTERATIONS TO DETAILS
All details, arrangements and prices shown in the brochure are accurate
to the best of our ability at the time of printing. However, from time
to time it may be necessary to amend details or change schedules, etc,
and we naturally reserve the right to do this without prior warning.
Please note that some comments made by party leaders may have been placed
next to resorts other than those which the remark may have been applied
to, and to differing periods.
BOOKING CONDITIONS
Our exact booking conditions are shown on the reverse of our official
booking form. This form completed and signed must accompany each booking.
DEPOSITS
For Coach Groups a deposit of £75 per person will be required at the
time of booking (Air Groups £100), with a second deposit of £75 being due 8 weeks after, and a third
deposit of £75 being due a further 8 weeks after the second and a
fourth deposit of £75 is due a further 8 weeks after the third. Full
payment must be made 10 weeks before departure, and tickets, arrangements,
etc., can only be given when payment is complete.
Alternatively within reason we are happy to let groups propose their
own deposit schedule.
All deposits are accepted as part-payment for a holiday, and are non refundable.
CANCELLATIONS
(for complete statement see reverse of Booking Form).
Cancellations should be received in writing and charges will be levied
on the following scale:
|
Period before departure date
|
6wks
|
4wks
|
2wks
|
|
% of total cost (after payment of deposits) to be forfeited
|
30%
|
45%
|
60%
|
PRICE GUARANTEE
The basic price of the holiday is guaranteed, in line with the details
in our price list, provided that all deposits and final payments are made
on time. This guarantee obviously excludes any special Government action,
devaluation or revaluation of any currency, introduction of special foreign
Taxes such as VAT, or any major catastrophe such as the recent Gulf war
which had such a dramatic effect on fuel costs.
ARRANGEMENTS
(For complete statement see reverse of Booking Form). The holidays offered
in this brochure are prepared in the utmost good faith. However, as the
firm does not own the transport and accommodation facilities etc., we
cannot be held responsible for alterations beyond our control. For some
of our tours we act as agents. In the event of any alterations being necessary,
the firm will make the greatest endeavours to ensure the maintenance and
smooth running of the arrangements or holiday.
ACCOMMODATION
Our accommodation has been selected by our continental negotiators as
being especially suited to the requirements of our holidays. The type
of accommodation varies from large hotels to smaller pensions. However,
be it a Pension, Gasthaus, Gasthof, Hotel, etc., we have established a
standard of accommodation in all resorts (all are referred to in the brochure
as hotels). It must always be appreciated that the typical British understanding
of a lounge or bar can differ considerably from the Continental definition.
However, we are sure that parties will accept these hotel facilities in
the spirit of the country they are in! Please note that in some Resorts
our accommodation may be outside the main town or village. We will always
give you full information on request.
POLICY
Our policy is simple. We want our guests to have the best possible holiday
and to return to us for their skiing year after year. To this end we make
careful arrangements before your departure to ensure this will happen.
In the resorts our representative or instructors will will be on hand
to answer any queries that may arise. However, all our staff know that
our guests' satisfaction comes first and any problem, however small, need
only be mentioned and we will take any action necessary to try to rectify
it.
PRINTER FRIENDLY VERSION |
